This list covers six Canary Technologies alternatives for hotels: Estevano, Akia, Duve, HiJiffy, Mews and Asksuite. Estevano is our product and comes first. Everything about the others comes from their own website, linked next to each entry with the date we checked it, 24 October 2026.
Updated on
[ 01 / 05 ] ·The list
Six options for your hotel
Estevano comes first because it is ours. The rest follow in order of how close they are to what you are replacing.
1. Estevano
An AI concierge for hotels: it looks after guests in their own language through the hotel's app, with nothing to download, and over the phone with Estevano Voice.
Best for
Hotels and resorts that want every in-stay request to reach the right department as a ticket with a priority and a status, with room service and restaurant and spa bookings inside the chat.
Limitation
It does not bring in messages from social media or OTAs, and the only PMS it connects to is Oracle OPERA Cloud; on any other PMS you start without integration.
Pricing
No amounts published: priced per room per month, set in each proposal.
Source: this website and the product running in production.
A guest communications platform for hotels and hotel groups, with an AI booking assistant and an AI virtual concierge.
Best for
Hotels and groups that want one inbox for web chat, social media, WhatsApp, SMS, email and OTA messages, with an assistant that helps close direct bookings.
Limitation
For phone calls, its website presents an integration with Bookline.ai, whose voice assistant answers them; WhatsApp comes with the Premium plan.
Pricing
Publishes starting prices, based on the number of rooms.
The rows are the same as in the one-to-one comparisons.
Estevano, Canary Technologies and other alternatives compared point by point, based on each vendor's website as checked on 23 Oct 2026
What to look at
Estevano
Canary Technologies
Duve
HiJiffy
Guest languages
Yes: 6 in the app; on voice, those the hotel picks
Yes: Translation in 100+, on Advanced and Pro
Yes: AI in 100+; auto translation in up to 20
Yes: Up to 132 by plan (3 on Basic)
Routes each request to the right department
Yes: Ticket with priority and status
Yes: AI service ticket creation, on Advanced
Not published: Escalates to a team member
Yes: Assigns requests to the department
Room service
Yes: Menu, hours and order status
Yes: Mobile food and drink ordering
Yes: Digital menus and ordering
Yes: As a request type
Restaurant and spa bookings
Yes: Inside the chat
Not published
Not published: Mentions spa booking in the app, no detail
Yes: From the virtual concierge
AI phone calls
Yes: Estevano Voice, add-on in Essentials
Yes: AI Voice
Not published
Not published: Voice notes; calls via its Bookline.ai integration
WhatsApp
Yes: Confirmations and notices; guests who write in get the app link
Yes: Alongside SMS
Yes: At extra cost
Yes: On Premium; add-on on Pro
Social media and OTA messages
No
Yes: OTAs, WeChat and LINE
Yes: Airbnb and Booking.com
Yes: Social media, Booking.com, Expedia and Airbnb
Online check-in
On request (custom integration)
Yes: Mobile, tablet and kiosk
Yes: On every plan
Add-on on Premium
Guests get in without downloading anything
Yes: From the room QR code or a link
Yes: App-less messaging
Yes: From a link or a QR code
Yes: Web chat and messaging
The hotel's own app in the stores
Yes: On Enterprise
Not published: Focuses on app-less messaging
Not published: Its app is web-based, no app store
Not published: Embeds in the hotel's app
Oracle OPERA Cloud connection
Yes: Read-only, via OHIP
Yes: OPERA Cloud via OHIP, two-way
Yes: OPERA Cloud via OHIP, two-way
Yes: OPERA Cloud via OHIP
Other PMSs
No: Ask us; also works without integration
Yes: Long list: protel, Mews, Cloudbeds and more
Yes: Mews, protel, Cloudbeds, Apaleo and more
Yes: 100+ integrations
Yes
No
Not published
Add-on
Akia, Mews and Asksuite have no one-to-one comparison: you will find them in the list above and in the guide to the best digital concierge software.
[ 03 / 05 ] ·Resorts
For a resort with several outlets
Each outlet has its own menu and opening hours, and every order has to reach the right team.
Estevano
Each outlet has its own menu and opening hours, room service and restaurant and spa bookings happen inside the chat, and every request reaches the right department as a ticket. This is how Santo Domingo Bay, in the Dominican Republic, runs.
Its app offers digital menus and mobile ordering, for places such as the pool bar, room service or the lobby café.
HiJiffy
Its virtual concierge takes room service requests and restaurant and spa treatment bookings, and assigns them to the right department.
[ 04 / 05 ] ·Questions
Questions about Canary Technologies alternatives
What are the alternatives to Canary Technologies for a hotel?
This list has six: Estevano, Akia, Duve, HiJiffy, Mews and Asksuite. Estevano is our product and focuses on in-stay requests. Akia automates messaging and the phone, Duve focuses on online check-in and its web app, HiJiffy and Asksuite bring messages from many channels together, and Mews is a PMS with guest tools.
Which Canary alternatives have an AI voice agent?
Estevano, with Estevano Voice, which answers the hotel's phone in up to 6 languages chosen by each hotel and, once it has checked the room and PIN, books tables and spa treatments, orders room service and opens maintenance or housekeeping tickets. According to their websites, Akia has AI Voice on its Max plan, and HiJiffy presents an integration with Bookline.ai, whose voice assistant answers calls. The Duve, Mews and Asksuite pages we checked on 24 Oct 2026 do not cover calls.
Which Canary alternative handles room service and restaurant bookings?
Estevano runs room service with its menu and opening hours and restaurant and spa bookings inside the guest chat, and sends every request to the right department as a ticket. According to their websites, Duve offers digital menus and mobile ordering, and HiJiffy's virtual concierge takes room service requests and restaurant and spa bookings. Canary publishes mobile food and beverage ordering.
Which Canary alternatives offer online check-in?
According to their websites, Duve includes online check-in on every plan, Akia offers it as a mini app inside the chat, HiJiffy sells it as an add-on and Mews lists it among its platform features. In Estevano, guest onboarding with a PIN comes with all three plans, and verified check-in is an extra on request, integrated with the hotel's identity verification provider.
1. Estevano