# Guest messaging platforms for Oracle OPERA Cloud · Estevano

URL: https://estevano.com/en/resources/oracle-opera-cloud-guest-messaging

> Estevano, Canary, Duve and HiJiffy publish an OPERA Cloud connection via OHIP, and they do not all do the same with your data.

Estevano connects through OHIP with read-only access, and three other platforms publish a connection of their own.
Estevano Updated on 23 October 2026 6 min read

Estevano connects to Oracle OPERA Cloud through OHIP, Oracle's integration platform, and reads in-house reservations and guest profiles from your PMS. The connection is read-only and you can revoke it at any time. Canary Technologies, Duve and HiJiffy also publish an OPERA Cloud integration through OHIP on their websites. Estevano is our product; everything about the other three comes from their own website, checked on 23-oct-2026, linked next to each one.

## How Estevano connects

Through OHIP, Estevano asks OPERA Cloud for the reservations of in-house guests and their profiles, and refreshes them every few minutes. That way every request that comes in by chat or by phone is tied to a real room and a real booking.

- Read-only. Estevano writes nothing to OPERA Cloud.
- Revocable. You can cut the connection whenever you like.
- No PMS change. OPERA stays your system for reservations and billing.

## What it does not do

- It does not write to OPERA Cloud: no changes to reservations, charges or profiles.
- It does not pull future reservations, so it sends nothing before the guest arrives.
- It does not look up room availability or rates. What guests book in Estevano (restaurant, spa and experiences) is managed by the hotel in Estevano.
- OPERA Cloud is the only PMS it connects to.

## Who else publishes an OPERA Cloud connection

Canary Technologies. Its website says it integrates with OPERA Cloud through OHIP with two-way data exchange, and that it also has an integration with on-premises OPERA. It mentions arrival status, loyalty tier and rate code for guest segmentation, and the e-folio at checkout.
Source: Canary and Oracle OPERA, checked on 23-oct-2026.
Duve. It publishes a two-way integration with OPERA Cloud through OHIP that sends and receives reservation and payment data, among others.
Source: Duve and OPERA Cloud, checked on 23-oct-2026.
HiJiffy. It says it integrates with OPERA Cloud through OHIP and uses reservation data, such as a confirmed booking or a completed check-in, to message guests. It does not say whether it writes to OPERA.
Source: HiJiffy and Oracle, checked on 23-oct-2026.
The table below sums it up. "Not published" means the vendor's website did not say so on the day we checked, not that the feature is missing.

## If you are not on OPERA

You can start Estevano without integration and check guests in from the console. For other PMSs, ask us. If you are comparing more tools, see the best digital concierge software for hotels in 2026.

## Questions to ask before you sign

Ask any vendor that wants to connect to your OPERA Cloud:

- Does it read from OPERA or write to it? If it writes, which fields does it change?
- Which data does it read, and how often does it refresh it?
- Does it pull only in-house guests, or future reservations too?
- How do you revoke its access, and what happens to the data it already holds?
- Where is your guests' data stored? Estevano keeps it in the EU.
To see how the PMS and Estevano split the daily work, read Estevano does not replace your PMS, or try the demo.

Guest platforms with a published Oracle OPERA Cloud connection, based on each vendor's website as checked on 23-oct-2026 What to look at Estevano Canary Duve HiJiffy
OPERA Cloud connection Yes: Through OHIP Yes: Through OHIP Yes: Through OHIP Yes: Through OHIP
Data direction Yes: Read-only Yes: Two-way Yes: Two-way Not published: Uses reservation data
Data it names Yes: In-house reservations and profiles Yes: Arrival, loyalty, rate and folio Yes: Reservations and payments, among others Yes: Reservation status
On-premises OPERA No: OPERA Cloud only Yes: Separate integration Not published Not published

- Yes
- No
- Not published

## Frequently asked questions

**Does Estevano write to Oracle OPERA Cloud?**
No. Estevano connects to OPERA Cloud through OHIP with read-only access: it reads in-house reservations and guest profiles and changes no reservations, charges or profiles. The hotel can revoke the connection at any time.

**What data does Estevano read from OPERA Cloud?**
The reservations of in-house guests and their profiles, refreshed every few minutes. That ties every request to a real room and a real booking. It does not read future reservations, room availability or room rates.

**Do Canary, Duve and HiJiffy connect to OPERA Cloud?**
According to their own websites, checked on 23-oct-2026, yes, all three through OHIP. Canary and Duve describe their integration as two-way; HiJiffy says it uses reservation data to message guests, without saying whether it writes to OPERA.

**Can I use Estevano if my hotel is not on OPERA Cloud?**
Yes. You can start without integration and check guests in from the console. For other PMSs, ask us.

## Keep reading

- Integration Estevano does not replace your PMS What each one does, and how they work side by side every day.
- Comparison Best digital concierge software for hotels in 2026 Estevano, HiJiffy, Canary Technologies, Duve, Akia, Asksuite and Mews, compared on what each one publishes on its own website.
- Security GDPR-compliant guest messaging for European hotels Which guest data is sensitive, and how hotel software should protect it.

## Shall we look at it for your hotel?

We get Estevano running in days, and you keep your current PMS.