# HiJiffy alternatives for hotels · Estevano URL: https://estevano.com/en/compare/hijiffy-alternatives > Six HiJiffy alternatives for hotels, based on what each one publishes on its own website and the date we checked it. Estevano tops this list of six HiJiffy alternatives for hotels. In short This list covers six HiJiffy alternatives for hotels: Estevano, Asksuite, Canary Technologies, Duve, Akia and Mews. Estevano is our product and comes first. Everything about the others comes from their own website, linked next to each entry with the date we checked it, 23 October 2026. Updated on 23 October 2026 The list ## Six options for your hotel Estevano comes first because it is ours. The rest follow in order of how close they are to what you are replacing. - ### 1. Estevano An AI concierge for hotels: it looks after guests in their own language through the hotel's app, with nothing to download, and over the phone with Estevano Voice. Best for Hotels and resorts that want every in-stay request to reach the right department as a ticket with a priority and a status, with room service and restaurant and spa bookings inside the chat. Limitation It does not bring in messages from social media or OTAs, and the only PMS it connects to is Oracle OPERA Cloud; on any other PMS you start without integration. Pricing No amounts published: priced per room per month, set in each proposal. Source: this website and the product running in production. - ### 2. Asksuite An AI and communication platform for hotels, with a booking assistant and an omnichannel inbox. Best for Hotels and chains whose main goal is more direct bookings from the website, WhatsApp and Instagram. Limitation The pages we checked do not cover room service or answering phone calls. Pricing No amounts published: pricing depends on each hotel's needs. Source: asksuite.com, Integrations, checked on 23-oct-2026. - ### 3. Canary Technologies A guest management platform for hotels that covers arrival, stay and departure, with messaging, upsells and AI voice. Best for Hotels that want to digitise arrival and departure (mobile check-in, kiosk, mobile key and smart checkout) and sell extras through messaging that needs no app download. Limitation The pages we checked do not cover restaurant or spa bookings inside the conversation. Pricing No amounts published: Core, Advanced and Pro plans with custom pricing. Source: canarytechnologies.com, AI Voice, Guest Messaging, Pricing, checked on 23-oct-2026. - ### 4. Duve A unified guest experience platform for hotels, with online check-in, a web app branded for the hotel, upsells and AI agents. Best for Hotels that want online check-in, a branded web app and upselling in one tool. Limitation The pages we checked do not cover answering phone calls, and its app is a web app, not in the app stores. Pricing Publishes prices from a minimum monthly package. Source: duve.com, DuveAI, Guest app, Pricing, checked on 23-oct-2026. - ### 5. Akia An AI agent for hospitality that automates guest messaging and the phone, for hotels and vacation rentals. Best for Hotels and vacation rentals that want to automate messages and calls from one tool, with tasks for the team. Limitation Its AI Voice comes with the Max plan, according to its pricing page. Pricing No amounts published: Basic, Pro and Max plans on quote. Source: akia.com, AI Voice, Pricing, checked on 23-oct-2026. - ### 6. Mews A cloud PMS that calls itself the operating system for hotels, with check-in, messaging and upsells for guests. Best for Hotels changing PMS that want their guest tools from the same vendor. Limitation It is a PMS, not a digital concierge: the pages we checked do not cover room service or answering phone calls. Pricing Priced per room, with a quote for each hotel. Source: mews.com, Guest messaging, Pricing, checked on 23-oct-2026. Point by point ## What each one publishes The rows are the same as in the one-to-one comparisons. Estevano, HiJiffy and other alternatives compared point by point, based on each vendor's website as checked on 23-oct-2026 What to look at Estevano HiJiffy Canary Technologies Duve Guest languages Yes: 6 in the app; on voice, those the hotel picks Yes: Up to 132 by plan (3 on Basic) Yes: Translation in 100+, on Advanced and Pro Yes: AI in 100+; auto translation in up to 20 Routes each request to the right department Yes: Ticket with priority and status Yes: Assigns requests to the department Yes: AI service ticket creation, on Advanced Not published: Escalates to a team member Room service Yes: Menu, hours and order status Yes: As a request type Yes: Mobile food and drink ordering Yes: Digital menus and ordering Restaurant and spa bookings Yes: Inside the chat Yes: From the virtual concierge Not published Not published: Mentions spa booking in the app, no detail AI phone calls Yes: Estevano Voice, add-on in Essentials Not published: Voice notes; calls via its Bookline.ai integration Yes: AI Voice Not published WhatsApp Yes: Confirmations and notices; guests who write in get the app link Yes: On Premium; add-on on Pro Yes: Alongside SMS Yes: At extra cost Social media and OTA messages No Yes: Social media, Booking.com, Expedia and Airbnb Yes: OTAs, WeChat and LINE Yes: Airbnb and Booking.com Online check-in On request (custom integration) Add-on on Premium Yes: Mobile, tablet and kiosk Yes: On every plan Guests get in without downloading anything Yes: From the room QR code or a link Yes: Web chat and messaging Yes: App-less messaging Yes: From a link or a QR code The hotel's own app in the stores Yes: On Enterprise Not published: Embeds in the hotel's app Not published: Focuses on app-less messaging Not published: Its app is web-based, no app store Oracle OPERA Cloud connection Yes: Read-only, via OHIP Yes: OPERA Cloud via OHIP Yes: OPERA Cloud via OHIP, two-way Yes: OPERA Cloud via OHIP, two-way Other PMSs No: Ask us; also works without integration Yes: 100+ integrations Yes: Long list: protel, Mews, Cloudbeds and more Yes: Mews, protel, Cloudbeds, Apaleo and more - Yes - No - Not published - Add-on Akia, Mews and Asksuite have no one-to-one comparison: you will find them in the list above and in the guide to the best digital concierge software. Resorts ## For a resort with several outlets Each outlet has its own menu and opening hours, and every order has to reach the right team. - ### Estevano Each outlet has its own menu and opening hours, room service and restaurant and spa bookings happen inside the chat, and every request reaches the right department as a ticket. This is how Santo Domingo Bay, in the Dominican Republic, runs. - ### HiJiffy Its virtual concierge takes room service requests and restaurant and spa treatment bookings, and assigns them to the right department. - ### Canary Technologies Publishes mobile food and beverage ordering. - ### Duve Its app offers digital menus and mobile ordering, for places such as the pool bar, room service or the lobby café. Questions ## Questions about HiJiffy alternatives **What are the alternatives to HiJiffy for a hotel?** This list has six: Estevano, Asksuite, Canary Technologies, Duve, Akia and Mews. Estevano is our product and focuses on in-stay requests. Asksuite focuses on direct bookings, Canary on arrival and departure, Duve on online check-in and its web app, Akia automates messaging and the phone, and Mews is a PMS with guest tools. **Which HiJiffy alternatives answer the phone with their own AI voice?** Estevano, with Estevano Voice, which answers the hotel's phone in up to 6 languages and gets guests' requests done. According to their websites, Canary has AI Voice and Akia has AI Voice on its Max plan. HiJiffy presents an integration with Bookline.ai on its website, whose voice assistant answers calls (checked on 23-oct-2026). **Which HiJiffy alternative handles in-stay requests?** Estevano sends every guest request to the right department as a ticket with a priority and a status, and the team follows it from a console. According to their websites, Canary creates AI service tickets on its Advanced plan and Akia creates tasks for the team. HiJiffy also says it assigns requests to the right department. **Which HiJiffy alternatives publish their prices?** In this list, Duve publishes prices from a minimum monthly package, just as HiJiffy publishes starting prices. Canary, Akia and Asksuite publish no amounts, and Mews prices per room with a quote for each hotel. Estevano publishes no amounts either: it is priced per room per month, set in each proposal. ## Keep comparing - Compare Estevano vs HiJiffy The one-to-one comparison, with sources. - Alternatives Duve alternatives for hotels Estevano tops this list of six Duve alternatives for hotels. - Compare Best digital concierge software for hotels in 2026 Seven tools compared on what each one publishes on its website. The demo ## See it with a sample hotel Step into the demo hotel as a guest and as the front desk, and compare it with what you use today.