# Duve alternatives for hotels · Estevano URL: https://estevano.com/en/compare/duve-alternatives > Six Duve alternatives for hotels, based on what each one publishes on its own website and the date we checked it. Estevano tops this list of six Duve alternatives for hotels. In short This list covers six Duve alternatives for hotels: Estevano, Canary Technologies, HiJiffy, Akia, Mews and Asksuite. Estevano is our product and comes first. Everything about the others comes from their own website, linked next to each entry with the date we checked it, 23 October 2026. Updated on 23 October 2026 The list ## Six options for your hotel Estevano comes first because it is ours. The rest follow in order of how close they are to what you are replacing. - ### 1. Estevano An AI concierge for hotels: it looks after guests in their own language through the hotel's app, with nothing to download, and over the phone with Estevano Voice. Best for Hotels and resorts that want every in-stay request to reach the right department as a ticket with a priority and a status, with room service and restaurant and spa bookings inside the chat. Limitation It does not bring in messages from social media or OTAs, and the only PMS it connects to is Oracle OPERA Cloud; on any other PMS you start without integration. Pricing No amounts published: priced per room per month, set in each proposal. Source: this website and the product running in production. - ### 2. Canary Technologies A guest management platform for hotels that covers arrival, stay and departure, with messaging, upsells and AI voice. Best for Hotels that want to digitise arrival and departure (mobile check-in, kiosk, mobile key and smart checkout) and sell extras through messaging that needs no app download. Limitation The pages we checked do not cover restaurant or spa bookings inside the conversation. Pricing No amounts published: Core, Advanced and Pro plans with custom pricing. Source: canarytechnologies.com, AI Voice, Guest Messaging, Pricing, checked on 23-oct-2026. - ### 3. HiJiffy A guest communications platform for hotels and hotel groups, with an AI booking assistant and an AI virtual concierge. Best for Hotels and groups that want one inbox for web chat, social media, WhatsApp, SMS, email and OTA messages, with an assistant that helps close direct bookings. Limitation For phone calls, its website presents an integration with Bookline.ai, whose voice assistant answers them; WhatsApp comes with the Premium plan. Pricing Publishes starting prices, based on the number of rooms. Source: hijiffy.com, Virtual Concierge, Bookline, Plans and pricing, checked on 23-oct-2026. - ### 4. Akia An AI agent for hospitality that automates guest messaging and the phone, for hotels and vacation rentals. Best for Hotels and vacation rentals that want to automate messages and calls from one tool, with tasks for the team. Limitation Its AI Voice comes with the Max plan, according to its pricing page. Pricing No amounts published: Basic, Pro and Max plans on quote. Source: akia.com, AI Voice, Pricing, checked on 23-oct-2026. - ### 5. Mews A cloud PMS that calls itself the operating system for hotels, with check-in, messaging and upsells for guests. Best for Hotels changing PMS that want their guest tools from the same vendor. Limitation It is a PMS, not a digital concierge: the pages we checked do not cover room service or answering phone calls. Pricing Priced per room, with a quote for each hotel. Source: mews.com, Guest messaging, Pricing, checked on 23-oct-2026. - ### 6. Asksuite An AI and communication platform for hotels, with a booking assistant and an omnichannel inbox. Best for Hotels and chains whose main goal is more direct bookings from the website, WhatsApp and Instagram. Limitation The pages we checked do not cover room service or answering phone calls. Pricing No amounts published: pricing depends on each hotel's needs. Source: asksuite.com, Integrations, checked on 23-oct-2026. Point by point ## What each one publishes The rows are the same as in the one-to-one comparisons. Estevano, Duve and other alternatives compared point by point, based on each vendor's website as checked on 23-oct-2026 What to look at Estevano Duve Canary Technologies HiJiffy Guest languages Yes: 6 in the app; on voice, those the hotel picks Yes: AI in 100+; auto translation in up to 20 Yes: Translation in 100+, on Advanced and Pro Yes: Up to 132 by plan (3 on Basic) Routes each request to the right department Yes: Ticket with priority and status Not published: Escalates to a team member Yes: AI service ticket creation, on Advanced Yes: Assigns requests to the department Room service Yes: Menu, hours and order status Yes: Digital menus and ordering Yes: Mobile food and drink ordering Yes: As a request type Restaurant and spa bookings Yes: Inside the chat Not published: Mentions spa booking in the app, no detail Not published Yes: From the virtual concierge AI phone calls Yes: Estevano Voice, add-on in Essentials Not published Yes: AI Voice Not published: Voice notes; calls via its Bookline.ai integration WhatsApp Yes: Confirmations and notices; guests who write in get the app link Yes: At extra cost Yes: Alongside SMS Yes: On Premium; add-on on Pro Social media and OTA messages No Yes: Airbnb and Booking.com Yes: OTAs, WeChat and LINE Yes: Social media, Booking.com, Expedia and Airbnb Online check-in On request (custom integration) Yes: On every plan Yes: Mobile, tablet and kiosk Add-on on Premium Guests get in without downloading anything Yes: From the room QR code or a link Yes: From a link or a QR code Yes: App-less messaging Yes: Web chat and messaging The hotel's own app in the stores Yes: On Enterprise Not published: Its app is web-based, no app store Not published: Focuses on app-less messaging Not published: Embeds in the hotel's app Oracle OPERA Cloud connection Yes: Read-only, via OHIP Yes: OPERA Cloud via OHIP, two-way Yes: OPERA Cloud via OHIP, two-way Yes: OPERA Cloud via OHIP Other PMSs No: Ask us; also works without integration Yes: Mews, protel, Cloudbeds, Apaleo and more Yes: Long list: protel, Mews, Cloudbeds and more Yes: 100+ integrations - Yes - No - Not published - Add-on Akia, Mews and Asksuite have no one-to-one comparison: you will find them in the list above and in the guide to the best digital concierge software. Resorts ## For a resort with several outlets Each outlet has its own menu and opening hours, and every order has to reach the right team. - ### Estevano Each outlet has its own menu and opening hours, room service and restaurant and spa bookings happen inside the chat, and every request reaches the right department as a ticket. This is how Santo Domingo Bay, in the Dominican Republic, runs. - ### Duve Its app offers digital menus and mobile ordering, for places such as the pool bar, room service or the lobby café. - ### Canary Technologies Publishes mobile food and beverage ordering. - ### HiJiffy Its virtual concierge takes room service requests and restaurant and spa treatment bookings, and assigns them to the right department. Questions ## Questions about Duve alternatives **What are the alternatives to Duve for a hotel?** This list has six: Estevano, Canary Technologies, HiJiffy, Akia, Mews and Asksuite. Estevano is our product and focuses on in-stay requests. Canary covers arrival and departure, HiJiffy and Asksuite bring messages from many channels together, Akia automates messaging and the phone, and Mews is a PMS with guest tools. **Which Duve alternatives answer phone calls?** Estevano, with Estevano Voice, which answers the hotel's phone in up to 6 languages and gets guests' requests done. According to their websites, Canary answers calls with AI Voice, Akia with AI Voice on its Max plan, and HiJiffy with Bookline.ai's voice assistant integrated. The Duve pages we checked on 23-oct-2026 do not cover calls. **Which Duve alternative suits a resort with several restaurants?** Estevano handles each outlet with its own menu and opening hours, runs room service and restaurant and spa bookings inside the chat, and sends every request to the right department as a ticket. Duve publishes digital menus and mobile ordering for places such as the pool bar or the lobby café. **Are there Duve alternatives that connect to Oracle OPERA Cloud?** Yes. Estevano connects to Oracle OPERA Cloud via OHIP, read-only and revocable. Canary and HiJiffy also publish an OPERA Cloud integration via OHIP, and Akia lists Oracle Opera among its integrations. Duve publishes its own, two-way. ## Keep comparing - Compare Estevano vs Duve The one-to-one comparison, with sources. - Alternatives HiJiffy alternatives for hotels Estevano tops this list of six HiJiffy alternatives for hotels. - Compare Best digital concierge software for hotels in 2026 Seven tools compared on what each one publishes on its website. The demo ## See it with a sample hotel Step into the demo hotel as a guest and as the front desk, and compare it with what you use today.