# Canary Technologies alternatives for hotels · Estevano URL: https://estevano.com/en/compare/canary-alternatives > Six Canary Technologies alternatives for hotels, based on what each one publishes on its own website and the date we checked it. Estevano tops this list of six Canary Technologies alternatives for hotels. In short This list covers six Canary Technologies alternatives for hotels: Estevano, Akia, Duve, HiJiffy, Mews and Asksuite. Estevano is our product and comes first. Everything about the others comes from their own website, linked next to each entry with the date we checked it, 24 October 2026. Updated on 24 October 2026 The list ## Six options for your hotel Estevano comes first because it is ours. The rest follow in order of how close they are to what you are replacing. - ### 1. Estevano An AI concierge for hotels: it looks after guests in their own language through the hotel's app, with nothing to download, and over the phone with Estevano Voice. Best for Hotels and resorts that want every in-stay request to reach the right department as a ticket with a priority and a status, with room service and restaurant and spa bookings inside the chat. Limitation It does not bring in messages from social media or OTAs, and the only PMS it connects to is Oracle OPERA Cloud; on any other PMS you start without integration. Pricing No amounts published: priced per room per month, set in each proposal. Source: this website and the product running in production. - ### 2. Akia An AI agent for hospitality that automates guest messaging and the phone, for hotels and vacation rentals. Best for Hotels and vacation rentals that want to automate messages and calls from one tool, with tasks for the team. Limitation Its AI Voice comes with the Max plan, according to its pricing page. Pricing No amounts published: Basic, Pro and Max plans on quote. Source: akia.com, AI Voice, Pricing, checked on 24 Oct 2026. - ### 3. Duve A unified guest experience platform for hotels, with online check-in, a web app branded for the hotel, upsells and AI agents. Best for Hotels that want online check-in, a branded web app and upselling in one tool. Limitation The pages we checked do not cover answering phone calls, and its app is a web app, not in the app stores. Pricing Publishes prices from a minimum monthly package. Source: duve.com, DuveAI, Guest app, Pricing, checked on 24 Oct 2026. - ### 4. HiJiffy A guest communications platform for hotels and hotel groups, with an AI booking assistant and an AI virtual concierge. Best for Hotels and groups that want one inbox for web chat, social media, WhatsApp, SMS, email and OTA messages, with an assistant that helps close direct bookings. Limitation For phone calls, its website presents an integration with Bookline.ai, whose voice assistant answers them; WhatsApp comes with the Premium plan. Pricing Publishes starting prices, based on the number of rooms. Source: hijiffy.com, Virtual Concierge, Bookline, Plans and pricing, checked on 24 Oct 2026. - ### 5. Mews A cloud PMS that calls itself the operating system for hotels, with check-in, messaging and upsells for guests. Best for Hotels changing PMS that want their guest tools from the same vendor. Limitation It is a PMS, not a digital concierge: the pages we checked do not cover room service or answering phone calls. Pricing Priced per room, with a quote for each hotel. Source: mews.com, Guest messaging, Pricing, checked on 24 Oct 2026. - ### 6. Asksuite An AI and communication platform for hotels, with a booking assistant and an omnichannel inbox. Best for Hotels and chains whose main goal is more direct bookings from the website, WhatsApp and Instagram. Limitation The pages we checked do not cover room service or answering phone calls. Pricing No amounts published: pricing depends on each hotel's needs. Source: asksuite.com, Integrations, checked on 24 Oct 2026. Point by point ## What each one publishes The rows are the same as in the one-to-one comparisons. Estevano, Canary Technologies and other alternatives compared point by point, based on each vendor's website as checked on 23 Oct 2026 What to look at Estevano Canary Technologies Duve HiJiffy Guest languages Yes: 6 in the app; on voice, those the hotel picks Yes: Translation in 100+, on Advanced and Pro Yes: AI in 100+; auto translation in up to 20 Yes: Up to 132 by plan (3 on Basic) Routes each request to the right department Yes: Ticket with priority and status Yes: AI service ticket creation, on Advanced Not published: Escalates to a team member Yes: Assigns requests to the department Room service Yes: Menu, hours and order status Yes: Mobile food and drink ordering Yes: Digital menus and ordering Yes: As a request type Restaurant and spa bookings Yes: Inside the chat Not published Not published: Mentions spa booking in the app, no detail Yes: From the virtual concierge AI phone calls Yes: Estevano Voice, add-on in Essentials Yes: AI Voice Not published Not published: Voice notes; calls via its Bookline.ai integration WhatsApp Yes: Confirmations and notices; guests who write in get the app link Yes: Alongside SMS Yes: At extra cost Yes: On Premium; add-on on Pro Social media and OTA messages No Yes: OTAs, WeChat and LINE Yes: Airbnb and Booking.com Yes: Social media, Booking.com, Expedia and Airbnb Online check-in On request (custom integration) Yes: Mobile, tablet and kiosk Yes: On every plan Add-on on Premium Guests get in without downloading anything Yes: From the room QR code or a link Yes: App-less messaging Yes: From a link or a QR code Yes: Web chat and messaging The hotel's own app in the stores Yes: On Enterprise Not published: Focuses on app-less messaging Not published: Its app is web-based, no app store Not published: Embeds in the hotel's app Oracle OPERA Cloud connection Yes: Read-only, via OHIP Yes: OPERA Cloud via OHIP, two-way Yes: OPERA Cloud via OHIP, two-way Yes: OPERA Cloud via OHIP Other PMSs No: Ask us; also works without integration Yes: Long list: protel, Mews, Cloudbeds and more Yes: Mews, protel, Cloudbeds, Apaleo and more Yes: 100+ integrations - Yes - No - Not published - Add-on Akia, Mews and Asksuite have no one-to-one comparison: you will find them in the list above and in the guide to the best digital concierge software. Resorts ## For a resort with several outlets Each outlet has its own menu and opening hours, and every order has to reach the right team. - ### Estevano Each outlet has its own menu and opening hours, room service and restaurant and spa bookings happen inside the chat, and every request reaches the right department as a ticket. This is how Santo Domingo Bay, in the Dominican Republic, runs. - ### Canary Technologies Publishes mobile food and beverage ordering. - ### Duve Its app offers digital menus and mobile ordering, for places such as the pool bar, room service or the lobby café. - ### HiJiffy Its virtual concierge takes room service requests and restaurant and spa treatment bookings, and assigns them to the right department. Questions ## Questions about Canary Technologies alternatives **What are the alternatives to Canary Technologies for a hotel?** This list has six: Estevano, Akia, Duve, HiJiffy, Mews and Asksuite. Estevano is our product and focuses on in-stay requests. Akia automates messaging and the phone, Duve focuses on online check-in and its web app, HiJiffy and Asksuite bring messages from many channels together, and Mews is a PMS with guest tools. **Which Canary alternatives have an AI voice agent?** Estevano, with Estevano Voice, which answers the hotel's phone in up to 6 languages chosen by each hotel and, once it has checked the room and PIN, books tables and spa treatments, orders room service and opens maintenance or housekeeping tickets. According to their websites, Akia has AI Voice on its Max plan, and HiJiffy presents an integration with Bookline.ai, whose voice assistant answers calls. The Duve, Mews and Asksuite pages we checked on 24 Oct 2026 do not cover calls. **Which Canary alternative handles room service and restaurant bookings?** Estevano runs room service with its menu and opening hours and restaurant and spa bookings inside the guest chat, and sends every request to the right department as a ticket. According to their websites, Duve offers digital menus and mobile ordering, and HiJiffy's virtual concierge takes room service requests and restaurant and spa bookings. Canary publishes mobile food and beverage ordering. **Which Canary alternatives offer online check-in?** According to their websites, Duve includes online check-in on every plan, Akia offers it as a mini app inside the chat, HiJiffy sells it as an add-on and Mews lists it among its platform features. In Estevano, guest onboarding with a PIN comes with all three plans, and verified check-in is an extra on request, integrated with the hotel's identity verification provider. ## Keep comparing - Compare Estevano vs Canary Technologies The one-to-one comparison, with sources. - Alternatives Duve alternatives for hotels Estevano tops this list of six Duve alternatives for hotels. - Alternatives HiJiffy alternatives for hotels Estevano tops this list of six HiJiffy alternatives for hotels. - Alternatives Asksuite alternatives for hotels Estevano tops this list of six Asksuite alternatives for hotels. - Compare Best digital concierge software for hotels in 2026 Seven tools compared on what each one publishes on its website. - Compare Best AI voice agents for hotels in 2026 Who answers the hotel's phone and what each one gets done. The demo ## See it with a sample hotel Step into the demo hotel as a guest and as the front desk, and compare it with what you use today.